Terms of Service

Terms Of Use & Service

IMPORTANT! These terms of service governs use of this site.  By accessing this website you are indicating your acknowledgement and acceptance of these terms of use laid out below. These terms are subject to change at any time by our discretion, your use of this site after such changes are implemented constitutes your acknowledgement and acceptance of these changes.  Please consult this website prior to any booking or payment.

By making a booking with Wahida Finlay Hypnotherapy, Quit Smoking Fast or any other company owned by Wahida Finlay it is  hereinafter referred to as ‘WFinlay’

 

1 to 1 Sessions

Please be on time, & aim to  on time for your appointment,  please do not disturb if I have a notice up saying I am with clients.

I may have clients, because we need 50 minutes to a full hour for your session.

 

Cancellation and Rescheduling Policy.

Also be sure to call at least 24 hours in advance in the unlikely event that you need to reschedule your appointment. Failure to do so wastes the appointment time where I could be seeing other clients & will result in the loss of your deposit/fee/session.  Any request to reschedule a session will not be unreasonably withheld.

Appointments booked less than 24 hours in advance cannot be cancelled or rescheduled without the full session fee being charged.

If an emergency requires WFinlay to cancel your session, as much notice as possible will be given to you.  If this notice is less than 24 hours you will be entitled to a full refund for the session if you prefer not to reschedule. This will be processed within the above timescale.  Results cannot be expected if you have less sessions as part of the product you purchased as they have been designed to be 4 session packages for effectiveness.

Sessions cancelled at less notice will incur a cost of half of the normal fee in the first instance and full fee for further instances.

Also as I operate from Wokingham or Ascot I have time spent travelling to get to your appointment failure to turn up leaves me with wasted travel time and dead time if I am waiting for my next appointment.   In Cases of sudden illness other emergency I am free to exercise discretion with regard to fees for late notice cancellations. This will be at my own discretion.

Clients who forget, fail to arrive with no notice at all will incur a full fee charge for the missed session.

You are paying for an hour of therapy and that hour begins when our agreed time begins. It doesn’t begin upon your arrival.

Please do your best to be on time for every session the session is allocated to you for an hour. This begins at the allotted time as I may have clients immediately after you. If you are late then the session will be shortened.

Weekend and evening appointments are discretionary as I need to make arrangements for the care of my children. Please be respectful with my time and I will respect yours.  Sessions may be recorded for Client & Hypnotist safety & security but never released. You will be advised if recordings will be made.

 

Punctuality

If you are running late or anticipate running late for your session, please leave a message (calls are not answered when working with a client) and the landline answer machine is in Wokingham. If your appointment is in Ascot Wahida will not hear it on the day as she will be contactable only by mobile if at ascot or send a text to 07702 604227.  Whilst every effort will be made to accommodate lost time, this is not always possible and therefore please understand that the session may have to finish at the originally scheduled finish time as another client maybe arriving.

 

Hypnotherapy Sessions and Fees

Each standard hypnotherapy session lasts approximately 50 to 60 minutes and Quit Smoking is 2 hours.  The first session is always 90 Minutes as it includes 30 to 40 mins assessment followed by your therapy.   Fees are subject to change at any time.

All session fees are payable in advance as only full payment secures the booking.

Additional fees may be payable for sessions provided outside of agreed times, geographical areas or timescales. Any additional fees will be advised in writing prior to the acceptance of any booking.

Payment methods accepted are: with any debit or credit card through the online scheduling system or cash at the time of your first appointment.

Invoices are issued on request.

 

Commitment, Standards of Behaviour and Code of Conduct

Hypnotherapy requires commitment and motivation to gain the best results. Part of the progress happens in the therapy room, and part is achieved through reflection or homework tasks.

As a client you commit to engage with the process both during the session and afterwards, by completing any homework and tasks that you are given to do before, during  and after your session .

Throughout your therapy (inclusive of initial consultation/sessions) WFinlay will treat you with respect, including respecting your privacy and confidentiality

You in turn agree to treat with respect the privacy and confidentiality of all employees of WFinlay and its Associates.

If your conduct should contravene these standards, then WFinlay or any Associate of it reserve the right to terminate the session and or refuse any future sessions. Any payment for sessions made in advance will be forfeited.

All employees and associates of  WFinlay adhere to the code of conduct as specified by the National Council of Psychotherapists

Therapy under the influence of alcohol or drugs

You agree to arrive on time for a session and not under the influence of drugs or alcohol unless it is medication prescibed by your GP.  WFinlay reserves the right to refuse you admittance to the location concerned and may refuse therapy to proceed and WFinlay or associates will refuse to conduct the session. This will be at her sole discretion. The session will incur a full fee.

Contact outside of Sessions

Unless prior agreement is made, it is expected that there will not be any contact outside of sessions (unless for rescheduling or cancellation).

 

Contacting You

If it is necessary for WFinlay to contact you this will be done via your preferred method (as indicated on your Client Record Form, which is completed prior to or during your initial consultation ).

It is your responsibility to update WFinlay of any changes to your contact details. WFinlay cannot be held responsible for any costs incurred or associated with travelling to a cancelled session if your contact details have changed and these have not been advised.

If a telephone message is left for you, only the callers first name and telephone number will be left, and no mention of hypnotherapy will be made.

Success Stories

The advertised results of the success stories on this website are only typical of people who worked really hard and followed the advice and steps outlined in the products / programs they purchase from Wahida Finlay.

Restrictions On Use

You may use this site for purposes expressly permitted by this site. You may not use this site for any other purpose, including any commercial purpose, without our Company’s express prior written consent. For example, you may not (and may not authorize any other party to) (i) co-brand this site, or (ii) frame this site, or (iii) hyper-link to this site, without the express prior written permission of an authorised representative of our Company. For purposes of these Terms of Use, “co-branding” means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this site or content accessible within this site. You agree to cooperate with our Company in causing any unauthorised co-branding, framing or hyper-linking immediately to cease.

 

Proprietary Information

The content on this website may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of our Company, or unless authorised in writing elsewhere on our site, except that you may print out a copy of the content solely for your personal use. In doing so, you may not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice appearing on any of the Content. Modification or use of the Content except as expressly provided in these Terms of Use violates our Company’s intellectual property rights. Neither title nor intellectual property rights are transferred to you by access to this site.

 

Links to other websites or articles

This site may be hyper-linked to other sites which are not maintained by, or related to, our Company. Hyper-links to such sites are provided as a service to users and are not sponsored by or affiliated with this site or our Company. Our Company has not reviewed any or all of such sites and is not responsible for the content of those sites. Hyper-links are to be accessed at the user’s own risk, and our Company makes no representations or warranties about the content, completeness or accuracy of these hyper-links or the sites hyper-linked to this site. Further, the inclusion of any hyper-link to a third-party site does not necessarily imply endorsement by our Company of that site.

Our Company will treat any personal information that you submit through this site in accordance with its Privacy Policy as set forth on this site.

Disclaimer

You understand that our Company cannot and does not warrant that files available for downloading from the Internet will be free of viruses, worms, or other code that may contaminate  properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this site for the reconstruction of any lost data. Our Company does not assume any responsibility or risk for your use of the Internet.

Information obtained by using this site is not exhaustive and does not cover all issues, topics, or facts that may be relevant to your goals.

YOUR USE OF THIS SITE IS AT YOUR OWN RISK. The Content is provided and without warranties of any kind, either expressed or implied. Our Company disclaims all warranties, including any implied warranties of fitness for a particular purpose, TITLE, OR NON-INFRINGEMENT. Our Company does not warrant that the functions OR CONTENT contained in this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Our Company does not warrant or make any representation regarding use, or the result of use, of the content in terms of accuracy, reliability, or otherwise. The content may include technical inaccuracies or typographical errors, and Company may make changes or improvements at any time. You, and not our Company, assume the entire cost of all necessary servicing, repair or correction IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. Our COMPANY MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.

All of the information in this site, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Company does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not, or is no longer, accurate or complete.

Results Disclaimer

Stopping Smoking and Depression and Weight Loss Packages  or other challenge is based on the client accepting a Task(s) created by  Wahida Finlay without knowing what it is. To aid clients to Quit Smoking or overcome their issues and challenges. These Task(s) are to be completed. The homework tasks are safe, ethical will not cost you any more money. Failure to do the Tasks renders the sessions void. You are paying for my Wahida’s time the results are free.  Failure to comply to instructions before during and after sessions deems non compliance on your part, so you will not get the results expected as part of the program.  Refunds are never given or offered as it creates secondary gain in the clients subconscious mind & enables the problem to continue. We will not be ethically responsible for human behaviour. All deposits & monies are non-refundable.

Liability

You will indemnify and hold  WFinlay, its subsidiaries, affiliates, content providers, service providers, employees, agents, officers, directors, and contractors harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorised in these Terms of Use. You agree that the company owner Wahida Finlay  ‘WFinlay’ will have no liability in connection with any such breach or unauthorised use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees therewith. You will also indemnify and hold the the WFinlay harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.

Trademarks

Trademarks, service marks, and logos appearing in this site are the property of Company or the party that provided the trademarks, service marks, and logos to Company. Company and any party that provided trademarks, service marks, and logos to Company retain all rights with respect to any of their respective trademarks, service marks, and logos appearing in this site.

Security

Any passwords used for this site are for individual use only. You will be responsible for the security of your password (if any). Company will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that Company considers insecure, Company will be entitled to require the password to be changed and/or terminate your account.

You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, Company reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents. Company reserves the right to investigate suspected violations of these Terms of Use.

Company reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing Company to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms of Use.

BY ACCEPTING THIS AGREEMENT YOU WAIVE AND HOLD HARMLESS WAHIDA FINLAY OR HER COMPANIES FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY HER DURING OR AS A RESULT OF ITS ENQUIRIES

Miscellaneous

MP3 Recordings are for the person that bought it.  If you choose to share your recording with someone who is not suitable, has a heart condition, epilepsy, pregnancy or other condition which maybe affected by the hypnosis recording you hereby accept all responsibility and liability should anything happen to the person or persons you shared it with. It is against terms of service to distribute any MP3 or other content without express permission from the company.

 

Consumer Contracts Regulations

You have the immediate right to cancel any order made over the phone, by email, text or via the internet as per the Consumer Contracts Regulations 2013.  Once therapy has started information as to the solution and recordings will be given to you if part of your package, a contract is thereafter legally binding with yourself and WFinlay and refunds and cancellations will not be permitted once you have had access to materials.

 

Confidentiality

Your privacy is of the utmost importance to WFinlay.  Any information that is collected from you as a potential client or client, including contact details is held in the strictest of confidence and will never be shared with external parties without your express permission with the following exceptions:

Self-Harm: WFinlay may need to contact your GP if it appears that you are suicidal or intend to carry out serious self-harm.

Abuse/Injury to a Minor: WFinlay is legally required to report any abuse towards a minor to the appropriate authorities should you divulge any such information.

In order to meet Continuous Professional Development requirements, anonymous case histories are sometimes discussed with peer-support groups and supervisors. Please note that no personal details are ever shared.

If you see Wahida out and about in public she will not acknowledge you or say hello unless you do so first.  This is to preserve your confidentiality and that you may be with others who you do not wish to know of your therapy.  Please do not be offended it is for confidentiality unless you approach or acknowledge her first only then will she respond or acknowledge you

Therapy Duration

A committed and motivated client is likely to achieve their realistic goals. A cure is not guaranteed, and it would not be ethical to make this claim. A guide to therapy duration and the number of sessions required will be provided at the initial consultation however this will be regularly reviewed during your therapy and any changes to this will be discussed with you.

Therapy duration and number of sessions estimates are based on those provided to previous clients, however as all clients and conditions are unique these estimates are subject to change.

 Disclaimer

The information contained on this website is for information only and it should not be considered as medical advice.

By browsing this website www.wahidafinlayhypnotherapy.com  you agree to comply with and be bound by the terms and conditions.